FAQ
To ensure definite times and delivery of our products we use Express Courier as our only delivery method.
Yes, HeroesPrint can ship all over Europe! Our system will calculate the shipping costs for European countries.
If your country is out of reach, please do not hesitate to contact us and will send you all the information about the delivery costs for the required country as soon as possible.
For Italy, prices vary depending on weight and volume. The price generally varies between € 5 and € 20. For international deliveries, costs reach € 30-35 for very bulky deliveries based on weight.
There is no minimum order to make purchases on our website.
Of course, you can make purchases on our website without having a VAT number. You can buy retail with peace of mind at the prices available on the website.
No, the prices of products are always exclusive of VAT.
To learn about the whole range of products and services we can provide, please do not hesitate to contact us via email or by phone at +39 0742 45 90 72
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Once your order has been processed, the receipt will be automatically sent to your “RESERVED AREA”. When you go to the “invoice” section in your reserved area, you will find your receipt/invoice as a PDF file.
HeroesPrint's teams provide support from Monday to Friday from 9am to 1pm and from 3pm to 7pm. You can call us at: +39 0742 45 90 72
Or get in touch via email at info@heroesprint.eu